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In hundreds of criminal investigations, authorities are always looking for information available from a variety of sources, from oral testimony, evidence, and even messages and activity on social media and online platforms, including messaging apps.

Companies such as Facebook, Apple and various manufacturers of smartphones and other smart devices constantly receive requests from the US government to implement mechanisms that allow authorities to access sensitive information on these platforms. To comply with these orders, platforms such as WhatsApp have begun issuing their own guidelines, rules under which developers provide information about their users to authorities.

This is not the case with Signal, a messaging app focused on user privacy. According to the company's report, authorities continue to try to access the information of users of this service, which is impossible given that this platform does not store information about users and such records do not exist on its servers.

In other words, Signal does not know the names, addresses, contact list, or call and message logs of any user.

In issuing a new subpoena obtained by its legal team, Signal confirmed that it had sent authorities exactly the same response as in previous subpoenas: In its data set identified as “Account and Subscriber Information,” Signal stores only temporary tags to identify when the account was created, last network connection, and other minor details.

In addition to the search warrant, the platform revealed that it had obtained four consecutive gag orders regarding these requests. Signal concluded by mentioning that the court that issued the orders never acknowledged receipt of the response or scheduled a hearing. The platform will continue to operate continuously to maintain user privacy, which, of course, does not violate any rules of current US law.